- Information We Collect
When you visit our website, have conversations with us on the phone or email, or use our cremation services, we might need some personal information to start the process. We don’t stick to just a single kind of information – it might cover, but isn’t confined to:
- Your full name
- Contact information like email address, postal address, and phone number
- Information about the deceased (if applicable), such as name, date of birth, date of death, and cremation preferences
- Any additional details you choose to give us voluntarily
- How We Use Your Information
We gather information for two main reasons. At first, we employ it to shape our cremation services so that they cater to the distinct needs and preferences of each family. This helps us provide a respectful and thoughtful experience during difficult times. Secondly, the data we collect also helps us improve our website and how we interact with customers online. Our goals cover more than what’s mentioned:
- Organizing and executing tasks related to cremation services
- Dealing with your inquiries and delivering comprehensive customer support
- Processing payments for our services
- Sending you important updates and notifications related to our services
- Following legal duties and striving for dispute resolution
- Data Security
We are fully devoted to upholding the security of your personal data. We use both high-tech tools and smart plans to keep your information safe. When you come to our site, you’ll notice we use encryption methods and security protocols that match what others in the field use. But even with all these steps, remember that sending data online or storing it electronically can’t be 100% guaranteed to be totally secure.
- Data Sharing
Your privacy stands as our chief concern. We refrain from selling, renting, or leasing your personal information to third parties. Yet, there are cases when we might share your info with third-party service providers, like payment processors, to make our services work better. Remember, these partners have a legal duty to only use your info for what we agreed upon, and they must follow the relevant data protection laws.
- Cookies and Tracking Technologies:
Our website might utilize cookies and alternative tracking technologies to enrich your browsing experience while also examining user behavior. Cookies, which are small data files, are stored on your device. They help the website remember your preferences and make it work smoother. You have the option to adjust your browser preferences to decline cookies or receive notifications upon their usage. But keep in mind, if you block cookies, some parts of the website might not work properly.
- Your Rights
You have the freedom to access, correct, update, or remove your personal information anytime you wish. If you’re unsure about anything or have queries about the information we possess, simply follow the contact information provided at the end of this policy.
- Contact Us
Payless Cremation Address: Payless Cremation FD 2323 3500 Clayton Rd Suite 100 Concord, CA 94519